Trouble Connecting to the Camera or Network Accessories
Consult the following if wireless or Ethernet connections between the camera and computer do not perform as expected.
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Solutions can be filtered using the following criteria.
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OS: Windows
Connection type: Wireless
Camera: All WT-4 compatible cameras
Network accessory: WT-4
Camera: All cameras
Network accessory: All network accessories
Problem Solution The connection is frequently interrupted. If you are using the WT-4, connect via Ethernet, either directly or using a router. -
OS: Windows
Connection type: Ethernet
Camera: All UT-1 compatible cameras
Network accessory: UT-1
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Ethernet
Camera: All WT-6 compatible cameras
Network accessory: WT-6
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Ethernet
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Ethernet
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Ethernet
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Wireless
Camera: All WT-6 compatible cameras
Network accessory: WT-6
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Wireless
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Wireless
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Wireless
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Ethernet
Camera: D4S
Network accessory: None
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Ethernet
Camera: D5 D6 Z 9
Network accessory: None
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Wireless
Camera: D4S
Network accessory: WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Wireless
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Wireless
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Wireless
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: Windows
Connection type: Wireless
Camera: D5 D6
Network accessory: WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Wireless
Camera: All WT-4 compatible cameras
Network accessory: WT-4
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera from the computer (OS X El Capitan). If you are using the WT-4, connect via Ethernet using a router. -
OS: macOS
Connection type: Wireless
Camera: All WT-4 compatible cameras
Network accessory: WT-4
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera from the computer (mac OS Sierra or High Sierra). If you are using the WT-4, connect via Ethernet, either directly or using a router. -
OS: macOS
Connection type: Wireless
Camera: All WT-4 compatible cameras
Network accessory: WT-4
Camera: All cameras
Network accessory: All network accessories
Problem Solution The connection is frequently interrupted (OS X El Capitan). If you are using the WT-4, connect via Ethernet using a router. -
OS: macOS
Connection type: Wireless
Camera: All WT-4 compatible cameras
Network accessory: WT-4
Camera: All cameras
Network accessory: All network accessories
Problem Solution The connection is frequently interrupted (mac OS Sierra or High Sierra). If you are using the WT-4, connect via Ethernet, either directly or using a router. -
OS: macOS
Connection type: Ethernet
Camera: All WT-4 compatible cameras
Network accessory: WT-4
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If either,
• after adjusting camera control mode connection settings (marked with “L”) in the camera network menu, you launched Camera Control Pro 2 before the camera displayed the message “Now in PC mode” or “Connecting to PC.”, or
• you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running,
Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2.
-
OS: macOS
Connection type: Ethernet
Camera: All WT-7 compatible cameras
Network accessory: WT-7
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: All UT-1 compatible cameras
Network accessory: UT-1
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4
Network accessory: None
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4
Network accessory: UT-1
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: None
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D5 D6 Z 9
Network accessory: None
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the computer from the camera. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: All WT-4 compatible cameras
Network accessory: WT-4
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If either,
• after adjusting camera control mode connection settings (marked with “L”) in the camera network menu, you launched Camera Control Pro 2 before the camera displayed the message “Now in PC mode” or “Connecting to PC.”, or
• you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running,
Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2.
-
OS: macOS
Connection type: Ethernet
Camera: All WT-7 compatible cameras
Network accessory: WT-7
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: All UT-1 compatible cameras
Network accessory: UT-1
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4
Network accessory: None
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4
Network accessory: UT-1
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: None
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: D5 D6 Z 9
Network accessory: None
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 fails to detect that connection to the camera has been lost. If you disconnected and reconnected the Ethernet cable while Camera Control Pro 2 was running, Camera Control Pro 2 will have failed to detect the camera. Turn the camera off and then on again. If the problem persists, exit Camera Control Pro 2, perform the steps needed to display the message “Now in PC mode” or “Connecting to PC.” once more, and relaunch Camera Control Pro 2. -
OS: macOS
Connection type: Ethernet
Camera: All WT-4 compatible cameras
Network accessory: WT-4
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 no longer detects the camera after you switch from wireless LAN to Ethernet in the camera network menu. Try the following:
- Exit Camera Control Pro 2, turn computer Wi-Fi off, and select Ethernet on the camera. After confirming that the camera displays “Now in PC mode” or “Connecting to PC.”, relaunch Camera Control Pro 2.
- Turn the camera off and then on again.
- Restart the computer.
-
OS: macOS
Connection type: Ethernet
Camera: All WT-5 compatible cameras
Network accessory: WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 no longer detects the camera after you switch from wireless LAN to Ethernet in the camera network menu. Try the following:
- Exit Camera Control Pro 2, turn computer Wi-Fi off, and select Ethernet on the camera. After confirming that the camera displays “Now in PC mode” or “Connecting to PC.”, relaunch Camera Control Pro 2.
- Turn the camera off and then on again.
- Restart the computer.
-
OS: macOS
Connection type: Ethernet
Camera: All WT-5 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 no longer detects the camera after you switch from wireless LAN to Ethernet in the camera network menu. Try the following:
- Exit Camera Control Pro 2, turn computer Wi-Fi off, and select Ethernet on the camera. After confirming that the camera displays “Now in PC mode” or “Connecting to PC.”, relaunch Camera Control Pro 2.
- Turn the camera off and then on again.
- Restart the computer.
-
OS: macOS
Connection type: Ethernet
Camera: All WT-5 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 no longer detects the camera after you switch from wireless LAN to Ethernet in the camera network menu. Try the following:
- Exit Camera Control Pro 2, turn computer Wi-Fi off, and select Ethernet on the camera. After confirming that the camera displays “Now in PC mode” or “Connecting to PC.”, relaunch Camera Control Pro 2.
- Turn the camera off and then on again.
- Restart the computer.
-
OS: macOS
Connection type: Ethernet
Camera: All WT-5 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 no longer detects the camera after you switch from wireless LAN to Ethernet in the camera network menu. Try the following:
- Exit Camera Control Pro 2, turn computer Wi-Fi off, and select Ethernet on the camera. After confirming that the camera displays “Now in PC mode” or “Connecting to PC.”, relaunch Camera Control Pro 2.
- Turn the camera off and then on again.
- Restart the computer.
-
OS: macOS
Connection type: Ethernet
Camera: All WT-6 compatible cameras
Network accessory: WT-6
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 no longer detects the camera after you switch from wireless LAN to Ethernet in the camera network menu. Try the following:
- Exit Camera Control Pro 2, turn computer Wi-Fi off, and select Ethernet on the camera. After confirming that the camera displays “Now in PC mode” or “Connecting to PC.”, relaunch Camera Control Pro 2.
- Turn the camera off and then on again.
- Restart the computer.
-
OS: macOS
Connection type: Ethernet
Camera: All WT-7 compatible cameras
Network accessory: WT-7
Camera: All cameras
Network accessory: All network accessories
Problem Solution Camera Control Pro 2 no longer detects the camera after you switch from wireless LAN to Ethernet in the camera network menu. Try the following:
- Exit Camera Control Pro 2, turn computer Wi-Fi off, and select Ethernet on the camera. After confirming that the camera displays “Now in PC mode” or “Connecting to PC.”, relaunch Camera Control Pro 2.
- Turn the camera off and then on again.
- Restart the computer.
-
OS: macOS
Connection type: Ethernet
Camera: All UT-1 compatible cameras
Network accessory: UT-1
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Ethernet
Camera: All WT-6 compatible cameras
Network accessory: WT-6
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Ethernet
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Ethernet
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Ethernet
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Wireless
Camera: All WT-6 compatible cameras
Network accessory: WT-6
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Wireless
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Wireless
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Wireless
Camera: All UT-1 compatible cameras
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: None
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Ethernet
Camera: D5 D6 Z 9
Network accessory: None
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via Ethernet. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Wireless
Camera: D4S
Network accessory: WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Wireless
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Wireless
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Wireless
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Wireless
Camera: D5 D6
Network accessory: WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Cannot connect to the camera via wireless LAN. If the computer running third-party software that automatically accesses network connections, Camera Control Pro 2 may fail to connect. Try again after uninstalling the third-party software and restarting the computer. -
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1
Camera: All cameras
Network accessory: All network accessories
Problem Solution Pictures are not saved to the computer when PC or PC + CARD is selected as the destination in Camera Control Pro 2 (macOS Sierra/High Sierra). Try
- exiting Camera Control Pro 2, reselecting camera control mode connection settings (marked with “L”) in the camera network menu, and relaunching Camera Control Pro 2, or
- restarting the computer.
-
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: WT-4
Camera: All cameras
Network accessory: All network accessories
Problem Solution Pictures are not saved to the computer when PC or PC + CARD is selected as the destination in Camera Control Pro 2 (macOS Sierra/High Sierra). Try
- exiting Camera Control Pro 2, reselecting camera control mode connection settings (marked with “L”) in the camera network menu, and relaunching Camera Control Pro 2, or
- restarting the computer.
-
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Pictures are not saved to the computer when PC or PC + CARD is selected as the destination in Camera Control Pro 2 (macOS Sierra/High Sierra). Try
- exiting Camera Control Pro 2, reselecting camera control mode connection settings (marked with “L”) in the camera network menu, and relaunching Camera Control Pro 2, or
- restarting the computer.
-
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Pictures are not saved to the computer when PC or PC + CARD is selected as the destination in Camera Control Pro 2 (macOS Sierra/High Sierra). Try
- exiting Camera Control Pro 2, reselecting camera control mode connection settings (marked with “L”) in the camera network menu, and relaunching Camera Control Pro 2, or
- restarting the computer.
-
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Pictures are not saved to the computer when PC or PC + CARD is selected as the destination in Camera Control Pro 2 (macOS Sierra/High Sierra). Try
- exiting Camera Control Pro 2, reselecting camera control mode connection settings (marked with “L”) in the camera network menu, and relaunching Camera Control Pro 2, or
- restarting the computer.
-
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Pictures are not saved to the computer when PC or PC + CARD is selected as the destination in Camera Control Pro 2 (macOS Sierra/High Sierra). Try
- exiting Camera Control Pro 2, reselecting camera control mode connection settings (marked with “L”) in the camera network menu, and relaunching Camera Control Pro 2, or
- restarting the computer.
-
OS: macOS
Connection type: Ethernet
Camera: D4S
Network accessory: None
Camera: All cameras
Network accessory: All network accessories
Problem Solution Pictures are not saved to the computer when PC or PC + CARD is selected as the destination in Camera Control Pro 2 (macOS Sierra/High Sierra). Try
- exiting Camera Control Pro 2, reselecting camera control mode connection settings (marked with “L”) in the camera network menu, and relaunching Camera Control Pro 2, or
- restarting the computer.
-
OS: macOS
Connection type: Wireless
Camera: D4S
Network accessory: WT-4
Camera: All cameras
Network accessory: All network accessories
Problem Solution Pictures are not saved to the computer when PC or PC + CARD is selected as the destination in Camera Control Pro 2 (macOS Sierra/High Sierra). Try
- exiting Camera Control Pro 2, reselecting camera control mode connection settings (marked with “L”) in the camera network menu, and relaunching Camera Control Pro 2, or
- restarting the computer.
-
OS: macOS
Connection type: Wireless
Camera: D4S
Network accessory: WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Pictures are not saved to the computer when PC or PC + CARD is selected as the destination in Camera Control Pro 2 (macOS Sierra/High Sierra). Try
- exiting Camera Control Pro 2, reselecting camera control mode connection settings (marked with “L”) in the camera network menu, and relaunching Camera Control Pro 2, or
- restarting the computer.
-
OS: macOS
Connection type: Wireless
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Pictures are not saved to the computer when PC or PC + CARD is selected as the destination in Camera Control Pro 2 (macOS Sierra/High Sierra). Try
- exiting Camera Control Pro 2, reselecting camera control mode connection settings (marked with “L”) in the camera network menu, and relaunching Camera Control Pro 2, or
- restarting the computer.
-
OS: macOS
Connection type: Wireless
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Pictures are not saved to the computer when PC or PC + CARD is selected as the destination in Camera Control Pro 2 (macOS Sierra/High Sierra). Try
- exiting Camera Control Pro 2, reselecting camera control mode connection settings (marked with “L”) in the camera network menu, and relaunching Camera Control Pro 2, or
- restarting the computer.
-
OS: macOS
Connection type: Wireless
Camera: D4S
Network accessory: UT-1+WT-5
Camera: All cameras
Network accessory: All network accessories
Problem Solution Pictures are not saved to the computer when PC or PC + CARD is selected as the destination in Camera Control Pro 2 (macOS Sierra/High Sierra). Try
- exiting Camera Control Pro 2, reselecting camera control mode connection settings (marked with “L”) in the camera network menu, and relaunching Camera Control Pro 2, or
- restarting the computer.
Download the wireless transmitter manual
If you encounter other issues with WT-4, WT-5, WT-6, or WT-7 wireless transmitters, check the troubleshooting information in the wireless transmitter manual. Wireless transmitter manuals (pdf) can be downloaded from the Nikon Download Center as described below.
Go to https://downloadcenter.nikonimglib.com/.
In “Step 1: Choose a Category”, select Camera Accessories.
In “Step 2: Choose a Sub-Category or Series”, select Digital SLR Cameras/Other.
In “Step 3: Choose a Product”, select the desired model of wireless transmitter.