Experiencing Trouble?

Check the following.

Camera Not Detected?

• Are the camera and computer properly connected?　Turn the camera off and reconnect it to the computer.
• Is the camera compatible with NX Tether?　NX Tether is for use with compatible cameras only ( Supported Cameras).
• Click [Disconnect] to end the connection between the camera and NX Tether and then reselect the camera using [Connected Camera].

Can’t Take Pictures?

• Is there a memory card inserted in the camera?　Ensure that a memory card is inserted in the camera when [Computer + Card] or [Card] is selected as the destination or in video mode.
• Is the battery low?　Insert a spare battery or charge the current one.
• Extend retractable lenses before shooting.

Can’t Adjust Settings?

• When [Enable Controls on Camera Body] is enabled in the [Camera] menu, some settings can only be adjusted using the controls on the camera body.
• Some settings may not be available depending on the option selected for [Shooting mode].